Terms and Conditions for Returning Lingerie
1. General Policy
We understand that sometimes things don't fit quite as expected. To maintain hygiene standards, our return policy for lingerie is specific. All returns must adhere to the following conditions.
2. Return Period
You have 14 days from the date of delivery to initiate a return. Please ensure that items are returned to us within this period.
3. Condition of Items
Unworn and Unwashed: Lingerie must be returned in its original condition, unworn, unwashed, and with all tags attached.
Packaging: Items should be returned in their original packaging when possible.
4. Non-returnable Items
For hygiene reasons, we cannot accept returns on the following items:
Worn lingerie.
Items without tags.
Items marked as final sale.
5. How to Return
To return your lingerie:
Contact our customer service team to request a return authorisation.
Once approved, securely package the items and include your order number.
Ship the items back to us using a traceable service.
6. Refunds
Refunds will be processed within 14 days of receiving the returned items. The refund will be issued to the original payment method, excluding any shipping costs.
7. Exchanges
If you wish to exchange an item for a different size or style, please follow the return process and then place a new order for the desired item.
8. Damaged or Faulty Items
If your lingerie arrives damaged or faulty, please contact us within 48 hours of delivery. We will arrange for a replacement or refund at no additional cost.
9. Changes to Policy
TDH OFFICIAL reserves the right to amend these terms and conditions at any time. Please review our policy periodically for updates.
By purchasing lingerie from TDH OFFICIAL, you acknowledge and agree to these terms and conditions. Your satisfaction is important to us, and we are here to ensure your experience is delightful and hassle-free.
Terms Of Service
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for events
Terms Of Service 〰️ for events
When booking an event with TDH Official, guests agree to adhere to our terms and conditions, which include a mandatory deposit to secure the reservation and a full payment prior to the event. Cancellations made within 48 hours of the event will forfeit the deposit, whereas rescheduling requests will be accommodated based on availability. Attendees must respect the venue's policies and conduct themselves appropriately, as TDH Official reserves the right to refuse entry to any individual displaying disruptive behaviour. By confirming your booking, you consent to the possibility of photos and videos being taken at the event for promotional purposes.
Upon making a booking with us, you will receive an acknowledgment email confirming that we have received your booking request. Please be mindful that your booking is not officially confirmed until we have received your deposit payment. A dedicated representative will reach out to you within 72 hours in order to confirm whether we can attend your event and to learn more about the details of your exciting party request. Once your booking is confirmed, a £35 deposit will be required. Please note that this deposit is non-refundable. Each representative can host a group of up to 12 to 15 people, but there will be an additional fee for any extra hosts you may require. To ensure the best service possible, we advise that you try to book at least 6 weeks in advance, as this is subject to availability. Full payment will be required one week after your booking is made. If the full payment is not received within 48 hours of the email request, we reserve the right to cancel your booking. For any bookings made with less than 4 weeks' notice, full payment will be required at the time the booking is confirmed.
SMS TERMS AND CONDITIONS
This SMS Privacy Policy outlines how [tiffanys doll house store] collects, uses, and protects your personal information when you opt into our SMS messaging services. By providing your mobile number and opting in to our SMS services, you agree to the terms of this policy.
Information We Collect
When you opt into our SMS services, we may collect the following information:
Mobile number: This is necessary to send you SMS messages.
Opt-in date: The date you consented to receive SMS messages.
Message history: A record of the SMS messages sent to and from your mobile number.
How We Use Your Information
We use your information to:
Send you SMS messages: We may send you SMS messages related to our products, services, promotions, or updates.
Respond to your inquiries: If you contact us via SMS, we will use your information to respond to your query.
Improve our services: We may analyze your SMS usage to improve our messaging services.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. Please be aware that there is always a risk involved in transmitting information over the internet.
Your Rights
You have the right to:
Opt out: You can opt out of receiving SMS messages at any time by texting "STOP" to [].
Access and correct your information: You can request access to or correction of your personal information by contacting us at [Your Contact Information].